Legal
Terms of use
Plain language, no traps. Last updated 2026.
1. The service
Nordvind runs autonomous outbound campaigns on your behalf: it researches your website, builds an ideal customer profile, finds prospects, writes emails and sends them from warmed mailboxes. You stay responsible for the offer you promote and for the accuracy of what you ask the agents to claim.
2. Credits and billing
New accounts start with $30 in free credits. There is no subscription and no upfront charge — we only verify your card. Once your free credits are used, sending draws from your balance at the rates shown on the pricing page. You set a daily sending limit per campaign, and we never exceed it. Pause a campaign and spending stops.
3. Acceptable use
You may not use Nordvind for deceptive offers, adult content, crypto pump schemes, loan or debt-relief spam, purchased consumer lists, or anything unlawful in the recipient's country. We may pause a campaign that generates abnormal complaint or bounce rates to protect shared sending reputation.
4. Email compliance
Every message we send carries a working opt-out link and honest sender identification, as required by GDPR, CAN-SPAM and equivalent regimes. Opt-outs are permanent and stored on a suppression list that is never deleted. You are the data controller for prospect data you upload; we act as processor.
5. Availability and liability
We aim for continuous operation but do not guarantee uninterrupted sending, deliverability, reply rates or booked meetings. Our aggregate liability is limited to the credits you spent in the three months before the claim.
6. Cancellation
Cancel any time from Billing. Unused credits remain available for twelve months. Deleting your account removes your campaigns, prospects and drafts; suppression entries are retained for compliance.
Questions? See the FAQ or read our privacy policy.